Heverlee 0623
Heverlee 0623

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Pub reviews

Reviews

4.4/5

Monty Smith

2 months ago

I booked to stay for one night as I was in the area for work, from being welcomed to evening meal and breakfast the service was outstanding, the staff are supper friendly and my room was lovely.

Ben Arvi

2 months ago

(UPDATED below after response by the Ship Inn) Visited for a Sunday Roast. The food was a total let-down. Avoid this place until they improve the quality of the food. There are a few positive points to the Ship Inn: relatively newly refurbished, selection of local beers, good bar and restaurant staff. The food however was terrible. It took almost one hour for two Sunday roast dishes to arrive and they were basically ready-made meals with frozen vegetables and chewy beef. I was so let down by the poor quality food, and by seeing some other reviews, I am not the only person who has experienced this. They need to improve the food, then this place might be pretty good. Until then I suggest that customers avoid this place. —————— UPDATE after response by the Ship Inn. Wow. Your response was nonsense. You told us that you were putting the order through to the kitchen as soon as we arrived at the restaurant area. Regardless of your till and CCTV systems, the food did in fact take almost an hour to arrive from moment you told us it was being made. In my review I did not write ‘waiting hours’ for food. I wrote that the food took ‘nearly an hour’… which is unacceptable for a Sunday roast. Even the 37 minutes you mention would be unacceptable. To your last point, I have no interest in attempts for free or discounted meals at any places I visit. I review places honestly and give positive reviews when deserved. Clearly based on my review of your establishment, I have no interest in visiting you again so don’t worry about that. In my review I positively reviewed the front of house staff however based on your reply, it would be wise for you to consider spending less time trying to downplay honest reviews on Google and spend more time actually taking on board the feedback and improving your restaurant.

Sarah Engeham

3 months ago

Had a meal which was outstanding, saw the rooms, and will be back to stay. Lovely restaurant and staff are very warm and accommodating. Service is excellent as is the food.

Sam Gray

6 months ago

Lovely place, lovely food with nice clean rooms. We stayed in the seaside suite which was lovely and spacious! Staff were lovely and welcoming! Will definitely visit again and definitely recommend to all my friends and family!! Had a lovely stay 💖😊

Christine Bailey

8 months ago

Have just come back from one of the loveliest meals we have had for a long time. The young man who greeted us was so nice and attentive and the waitress was lovely. The food was absolutely great. My granddaughter felt unwell so they put the food for her and her mum in plastic boxes for us to take away.We would definitely go there again

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Heverlee 0623
Heverlee 0623