reviews at Walnut Tree Inn, Aldington
Stella 4 overall taste glassware presentation temperature
My partner and I went to have a meal at this pub during April 2013 as recemmended by a friend. We were told that they had a special on where you get a starter and a main course for £10. However only certain items were part of that deal and it was not explained to us properly. We ordered two courses each off the menu and when we got the bill it was almost £70. We explained that we were supposed to pay the Two courses for £10 deal but the arrogant landlord of the pub just didnt want to know. He was the most rudest, arrogant landlord that I had ever met. He clearly didnt want to reduce our bill and did not want to know. We complained further and he started pointing his finger at me in a threatening way in front of our 4 year old daughter. He then told us to leave the pub and never come back, which was our intention anyway. The landlord refused to acknowledge the mistake and reduce our bill. He clearly didnt want to deal with our complaint in a civilised manner. The barmaid did not explain the offer properly. We are now going to make a full complaint about the disgusting behaviour of the landlord to Shepherd Neame. AVOID THIS PUB!!!
Reviewed on 30/04/2013