Went for Christmas dinner on Christmas day had to wait in the rain for 15 minutes, before going in as previous sitting didn't leave on time, then waited 1 hour + for drinks and starter, after that service flowed better, staff were very apologetic and it was beyond there control, but it was very long to wait for a drink with 2 young children. Wouldn't go for Christmas day again.
Party of 12 enjoyed Christmas dinner 2023. Staff were AMAZING. They worked relentlessly to ensure we had a wonderful Festive family feast. Despite not having a manager at the helm, they all stepped up to plate, rolled up their sleeves, soldiered on like a well oiled machine, making it so evident that excellent customer service was at the very heart of their intentions. It had inadvertently come to my attention that the previous party booking were being difficult and abusive, refusing to vacate the table, thus delaying our meal booking. The staff, especially Sam, Sacha and Amy, worked tirelessly and efficiently, with smiles and excellent service. They were full of apologies for our inconvenience (unnecessary; I'm not cooking, I'm not cleaning), and even though the pub was absolutely full to bursting, they were regularly and attentively communicating with us on progress before and between courses. This cannot have been easy!!! We felt valued and enjoyed a thoroughly delicious well prepared and presented 3 course meal. It should have been 4, but through no fault of their own AND already an hour past closing time, feeling well looked after, utterly satiated (compliments to the chef and team) and more than adequately compensated for our inconvenience, it was absolutely no skin off our noses to let these tireless hospitality warriors go home and spend what little of the day was left, with their loved ones. Merry Christmas Guys!! Magnificent efforts 🤗
We had our work Christmas party here. There were 10 people and we all had a fantastic time. We pre-ordered our food which all came correctly and met all our dietary requirements. The portions were so big and filling. Plenty of veg and meat of the roasts and large portions for pudding! Our waitress was brilliant! So friendly, polite and attentive. We had plenty of drinks and sides when needed and were able to pay the bill easily. The whole experience was great from the restaurant atmosphere, food choices and service. We will definitely be back for our Christmas party next year!
Had a 63rd birthday here. T bone steak for £20 tasty and good value. 3, 4 0z steak dinner was superb. 2 others had lunch time menu which was good value for money. All in all a very good meal cooked well and service was very good. Never had a bad steak here always very good.
Great food and service with a 2 for £30 deal. There was a good choice with steak, burgers and other options. We were told clearly what was in the deal and served quickly. The drinks came quickly and the food took around 20 minutes to arrive. We had starters and main courses and all was cooked perfectly. The portions were filling and I'd never tasted such tender rump steak. Not at all fatty. The surf and turf burger with the King Prawns and proper grilled beef burger was also full of flavour. I wish there was a Beefeater like this nearer to where we usually live.
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Chandler's Ford, Eastleigh, SO53