Heverlee 0623
Heverlee 0623

About us

We don't have much information about this pub right now

and want to update my page

Facilities

Beer gardenFoodOutside areaReal aleSmoking areaWiFi freeQuiz nightsBig screenFootballTerrestrial TVBIICamra members

Pub reviews

Reviews

4.2/5

Donna Foreman

5 months ago

Great pub the let down is the cleaning of toilets , the smell from the gents, yuck

Myles Jordan

8 months ago

Gorgon arms Terrible Experience: Unjustly Accused of Intoxication and Denied Fair Treatment Review: I recently had an incredibly disappointing experience at the Gordon arms, which left me feeling frustrated and mistreated. Despite my efforts to enjoy a pleasant evening, the staff's unfair actions and the owner's refusal to listen to my side of the story ruined the entire experience. First and foremost, I would like to clarify that I was not intoxicated when I visited the pub. I had only consumed a moderate amount of alcohol and was perfectly capable of conducting myself responsibly. To my surprise, the staff abruptly approached me, accusing me of being excessively drunk and promptly asked me to leave. I was taken aback by their rude and unfounded accusation, as it was clear that they did not consider my actual state. In an attempt to address the situation and present my case, I politely requested to speak with the owner. However, I was met with a dismissive attitude from both the staff and the owner. They refused to grant me the opportunity to explain my sobriety and completely disregarded my valid concerns. It was evident that they were uninterested in providing fair customer service or resolving the issue. As a customer, I believe it is crucial for businesses to treat their patrons with respect and attentiveness. Unfortunately, my experience at the gordon arms displayed a complete lack of professionalism and customer care. Their unfounded accusations and subsequent refusal to listen to my side of the story left me feeling humiliated and disrespected. I strongly urge potential customers to reconsider visiting the Gordon arms if they value fair treatment and reasonable customer service. It is disappointing to see a business that fails to uphold basic principles of customer satisfaction and instead opts for unjust actions and a dismissive attitude towards its patrons. I sincerely hope that my negative experience serves as a wake-up call for the management of the Gordon arms to reevaluate their customer service practices and foster an environment of fairness and respect.

Steve LP

10 months ago

I've been a regular at the Gordon's Arms for many years and have always enjoyed the warm and welcoming atmosphere of this classic pub. The staff have always been friendly and attentive, and I've had many great memories here with friends and family. However, during my recent visit, I encountered a new European bartender with dyed hair who was less than friendly. In fact, his attitude was downright condescending and rude, and he spoke to customers in a way that was unprofessional and disrespectful. While this experience was disappointing, I still have a lot of love for the Gordon's Arms and the great times I've had here. I hope that management takes this feedback into consideration and addresses any concerns with their staff, as I would hate to see such a great pub lose its charm.

Jason Smith

2 years ago

12 tables in the garden, only 3 or 4 with heating. Out of at least 4 beers, it is just after lockdown but a bit disappointing. Coors light was £2-90/pint. The person behind the bar was very helpful and apologetic. Sport was on in the bar but no-one could watch out and no TV in the garden

Pub calendar

What's on

Sorry, we don't have any current events or offers for this pub.

Pub news

News & jobs

Sorry, we don't have any current news or jobs for this pub.

Pub location

Find us

Opening Times

Mon12:00 – 23:00
Tue12:00 – 23:00
Wed12:00 – 23:00
Thur12:00 – 23:00
Fri12:00 – 23:00
Sat11:00 – 23:00
Sun11:00 – 18:00
Pub food and drink

Food & drink

Sorry, we don't have any menus listed at the moment.

Heverlee 0623
Heverlee 0623