Booked into a superior caravan, but on entry this was far from superior. The seats and carpets were dirty, the kitchen sink was greasy, the plates in the cupboard were greasy. Worst still the small bedroom was like a smokers paradise! So we went to the local Asda to buy cleaning products as reception was closed. We sprayed Zoflora every where and left the caravan to defume. It certainly helped when we came back after a much-needed pint in the Harbour pub, but the smoke den no difference. So forced to sleep with the window open. To be fair our bed was made and was comfortable. Didn't want to cook breakfast and planned to leave, but they did rectify and move us to a decent caravan, which begs the question, why couldn't we of had that in the first place? Very disappointed as we are returning customers, but won't be returning again. It's a shame as the location is pretty good for access to Rhyl on the sea side path.
Weekend break, small compared to a Haven site. But loved it as it is not as commercialized as Haven. Lovely beach, cut through the path to the market and fair. 5 minute coastal walk to Asda. Staff couldn't do enough for us. The restaurant served nice food, nice touch giving kids eat for a pound and every main meal bought you got a free dessert. So the kids had our desserts...lol Would definitely come back again, only issue was the tight road going into the camp.
Rented a private caravan a week ago we was staying for 3 nights but payed extra for another night. The entertainment was really good the staff were really nice. The only thing I didn't like was the swimming. Your only allowed a 45 minute session per day which was 30 minutes after getting the kids ready. We only went one day because it just wasn't worth the hassle. Apart from the swimming we all enjoyed it. Thank you
We went last year and was disappointed and we spent most of our time off sight. However we decided to try again this year and it was so much better. The kids really enjoyed it and we are booking again for next year! Only down side is no shop on the actual site, just a small one at the end of the drive which was inconvenient. But overall we had a great holiday. Clean caravan, delicious food on site, entertainment team were brilliant (which was the kids favourite thing of the whole holiday) See you all next August 😁
Spent a week here with my partner and 5 children. We stayed in a lodge with hot tub and were very impressed. The accommodation was clean and had everything we needed. The arcade and carousel bar were great and the entertainment staff were incredible and made our holiday. The only small issues we found were with the on site chippy, portion sizes were very small for the price and food wasn't very nice at all. All in all we had a wonderful stay and can't wait to come back again. Please pass on my thanks to all the entertainment staff as they really were brilliant and my children had the best time thanks to them.
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Kinmel Bay, Rhyl, LL18