Called in for tea and had a great evening. Food was lovely, beer good choice, staff very helpful. After our tea, we went into the biggest beer garden I've ever seen at a pub. Will be back and get some photos.
Service slow don't serve in bar talk other side ??. Don't go to play pool £1.50 a game bar staff say pay by card but will accept cash £1.50 .... £1.50 cash.. thats why regulars sit on table and not play on it.. still dear at £1.50 to sit on .... Lol...Will not rush back there for a drink.. ..😒 staff miserable... and be prepared to wait in bar if ordering cuz you will not get served if you don't go and ask in lounge to be served?? Why ??. Would not recommend after my experience staff miserable .....¡¡》●■
Overall it was an alright experience. I had the gammon and eggs which was cooked really well. It was also a nice atmosphere. The problem was the service. This blonde scouse woman was really rude to us. We were even overly polite so she’d be nicer but she was still rude. We were made to feel really unwelcomed and an inconvenience.
I had quite high hopes for coming today as I haven’t been here for years myself and was quite excited for coming but it didn’t end up that way. Blonde Ponytail women gave snotty comments throughout the experience made us feel so uncomfortable so we ended up leaving early. Ordered fish and chips before everyone else on my table and it come abotu half a hour after everyone else’s food, overal a hour and a half. The rest of the staff I spoken to were nice apart from one person. Won’t be coming again.
I visited The Gerard with my son. We sat in the beer garden which had a great atmosphere. I had a mixed grill which was cooked to perfection! Every member of staff was friendly, approachable and provided service with a smile. Keep up the good work! I'll definitely get back 😊
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