Felt sorry for the waitress , she was run off her feet. We had a 30% off any main meal voucher. We ordered the sirlon steak with a Mediterranean salad, however because it mentioned lighter option, ( meaning instead of chips ) we couldn't have the 30% off ? so we ended up with a small side salad, we ordered steak medium it came cold and cremated, almost inedible, we had waited so long we couldn't be bothered , if we had to pay the full £15 odd I would have seen the manager. Sorry Ffynnon Wen but the steak was awful, however dog enjoyed it!
An awful experience today which is a shame as I've been here many times and it's usually OK. When I was waiting to be seated with my daughter after booking a table online all I could hear was the chef swearing to the young waiters. 4 different staff members were sent to turn the laptop on to see my booking ( as apparently it kept turning off and nobody knew the log in ) and all of whom walked away asking the next one to do it. Finally a gentleman assisted me and my young daughter and he took us to our table. He was very kind bringing her colouring to do while we waited for our food. The drinks arrived and as you can see from the pictures were half full. Myself and my daughter ordered 2 roasts and 1 portion of pigs in blankets which were freezing cold and raw. The food was disgusting. When i went to pay the chef started shouting asking who's accepted a mixed grill as an order as he doesn't have any. The woman serving me replied she didn't know and he just shook his head with a thunder face looking in her direction. This was in front of my 8 year old daughter who had heard him swearing when we first arrived. The other staff seemed lovely enough but appeared like they couldn't be bothered. Absolutely disgusting from a place where families with young children come to eat. I won't be returning and will be advising others to steer clear too. The chef needs anger management or his p45. Very disappointing.
Great service and really friendly staff. Very accommodating to our large party holding our annual secret santa - we came here last year for the same event and will definitely be booking for next year too. Food was great, drinks were tasty and we felt very looked after. Special shout out to the new server, she did a great job at keeping calm under the pressure of such a large party! Thanks for a fab night.
A nice dining experience. The food was lovely. I had Southern fried Hunters chicken and it was delicious. Service was good. Staff were polite. I think they forgot our dessert but it arrived quickly when we reminded them. Decent prices No issues. Will definitely go again. Not happy with dogs being allowed in the eating area due to allergies.
Busy, busy pub but hey managed to squeeze 2 of us in for food. Lovely friendly staff, speedy helpful service, lush food, definately go back.
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Rhiwbina, Cardiff, CF14