The Engineers Arms is Coalville's newest pub. Showing all live sport & best drinks at the best prices
The Engineers Arms is Coalville's newest pub. Showing all live sport & best drinks at the best prices
Quiz nightsFootballTerrestrial TV
Landlady down right rude when asked a simple question "take it up with the brewery " was the response . Not very customer friendly in my opinion
Nice pub , welcoming , relaxed atmosphere, good entertainment, will use on regular basis 👍
Daughter has been employed here for two years, new landlady decides my daughter 'can not cope' and fires her without warning. Disgusting. Just a coincidence she was about to turn 21 and her pay would have gone up?!
Popped in tonight having been in numerous times over the last year. I look like I’m in my mid thirties (general consensus) and haven’t been ID’d in 10 years back when I was 25! I was refused service by a barman who looked like he was barely twenty and was asked to leave. I understand pubs have to be careful with underage drinking but I’m clearly old enough and when I shown a photo of my ID on my phone the barmen couldn’t even tell me how old I was. Showing how laughable the situation was. I hold a personal licence, I understand the legality selling alcohol but at a certain point it comes down to moronic staff with not enough training. When pubs are struggling enough turning away good custom is stupidity especially when it comes down to staff who can’t tell age. Ps; my Google photo is over 15yrs old
First time in and super impressed. Super clean and neat, toilets immaculate, staff super friendly and helpful and when we asked about watching ladies football put it on across multiple screens with the volume up. It made our afternoon. Definately planning another visit soon. Keep up the great customer service, you've got a few new regulars, see you soon for the ladies football, rugby and more xx❤️⚽🏉🎾 The above was my first review which I gave 5 stars but since I had 2 visits where my experience was appalling. On New Years Eve my friend and I attended for the night .The staff were nice but the owners were rude a number of times. My friend received a urgent call from her mum and needed to go outside 1 hr before closing to hear .The security said he would let her back in then locked all the doors on her. I approached the bar staff and the owner/manager and he told me she was out so tough. She had her coat, possessions and drink inside ,but he refused to let her in .In the end I approached the bar staff and security and after 15 mins they let her in to get her belongings totally spoiled the night. So much for the season of goodwill .incredibly rude and out of order !!!! I gave them the benefit of the doubt and visited with my mum in January .As ladies football fans we had visited before and the staff had been very obliging however on this occassion complete rudeness. I asked politely at the bar if maybe we could have 1 screen of the 6 on for the Arsenal ladies match. I was told by the lady owner she would be over in a few minutes to come and put it on .We bought a drink and sat down excited to see the match .Twenty mins later still no-one ,so my 78 year old mum went back to the bar to ask and was told maybe she would see .After this we left and went to another pub who were friendly and obliging. The bar wasn't full and there was no need for this attitude we would have been in one corner with 5 other screens available. Clearly this bar is not a sports bar at all or respectful of people's choices or supportive of all sports. Women's football is now popular and I personally would have frequented with others and brought custom to the bar with every match I couldn't personally go to see .In these tough times surely everyone 's custom should be appreciated and people made welcome .By my last two experiences the owners have no politeness or customer service knowledge or skills unless you're in the click of old regulars. My Advice-Just remember future customers are always new ones at some point and their money pays your wages and keeps your business open. Politeness and good service goes a long way and in future I will support somewhere that treats me with respect and like a human being🤬🤬🤬😤😤😤
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Coalville, Leicestershire, LE67