I walked in here just before Xmas I booked a room itβs tidy comfortable and nice came down met friendly staff very helpful too big shout out to kip Phil and Brooke very nice make a conversation staff iv stayed here few more times since but it a very welcoming warm pub and hotel so glad I was recommended this place so if anyone comes to town have a look up u wonβt be disappointed ππππππππππππ
Nice little hotel. The rooms are a bit noisy as it is an old building. The general decor is a bit outdated but overall clean. Breakfast was ok. Staff was amazing and very helpful.
We had a pleasant one-night stay to be closer to the Royal Welsh Winter Fair and the breakfast was excellent. I was disappointed though that there was a cannbis smell in some of the corridors that we went through on the way to our room, which I didn't expect in a fairly well-appointed hotel.
Donβt be fooled by the pictures as the greeting by women on aim desk was miserable and rude. Zero customer service plus the breakfast was terrible and greasy. Was accused of smearing food on walls and asked to front payment yet when asked for detials or evidence to support hotel claims was simply told there wasnβt any but what maid reported. Made to feel like had done wrong and had reserved a room but out of principle paid to stay else where. Bed bugs in rooms and dirty shower with stains on mattress. Considering the hospitality industry are supposed to be on the guest side in this case felt highly discriminated against and would never go back.
While touring Wales on our motorbike we stayed one night at this hotel. The room was very nice with a view of the river. Bed was very comfortable. The staff very friendly and helpful. Very nice breakfast. Parking is excellent
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