Popped in this pub today and although it's well dressed for Christmas and had a lovely look to the place, the service was terrible. One member of bar staff (a glass collector at best) with a pub full of people, didn't know his bar or customer priority at all, and when i asked for a beer mat his response was "Im not sure what that is". Shame, better service would have seen 5 stars.
Thank you for your reply to my earlier review, however I stand by my comments. On returning the Abbot I requested a Rocking Rudolf to be told there was *NO* ale available, that I should not have been served the one I received. No one was waiting for it to be changed. I was not offered to do so, everyone appeared to be drinking lager. I've only ever reviewed 2 other premises, they had 5 stars for great service. Yours prompted me to review yours with one star.
I recently visited this charming pub, and it was a delightful experience. The cozy atmosphere, complete with warm, dim lighting and rustic decor, immediately set the mood for a relaxing evening. The staff were friendly and attentive, ensuring that my friends and I had a great time. Estrella de Galicia, the Spanish beer they offer, was a standout. Its crisp and refreshing flavor was the perfect companion to the relaxed ambiance. The food was equally impressive, with a menu featuring both traditional pub fare and some unique twists. I couldn’t resist trying their loaded nachos and cod fish & chips, it was pleasantly surprised by the generous portions and flavorful toppings.
I had the 3 for £16.50 sharing platters and chose Karaage Sticky Chicken: this was absolutely delicious especially the sauce! The pan fried prawns & chorizo: prawns were lovely but not keen on the chorizo which was a bit soggy. And the fried haloumi: that was also delicious. I had the sharing dessert which sounded delicious but was very disappointed with it. The bar lady warned me they had no strawberries & would substitute with orange but upon arrival it was very unappealing to look at because all they had done was broken up a probably shop bought waffle, meringue and brownie, sliced up part of an orange thrown/mixed it altogether and poured on strawberry sauce. Not one raspberry in sight. Thankfully cream/icecream cost extra but that would just been like having mud pie for dessert! Would not recommend it/choose something else. Bar staff were friendly & always smiling. Nothing was too much.
Good service - funny guys behind the bar. Food was very good (especially the pie). Unfortunately, they don't have many UK beers on tap (or we haven't really asked about it😅 ) - anyway: a great experience!
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Newtown, Exeter, EX4
4.3/5
Established in 2010 by Devon brothers with a dream.
St James, Exeter, EX4
4.2/5
Newtown, Exeter, EX4
4.1/5
We're open from 10am till late all week so you can drop by any time. We have fantastic facilities and serve hot and cold food at great prices.
