Lovely bar, amazing cocktails and fab service
Amazing staff. My bag was stolen and my phone was discarded behind Macy browns. Bar staff found my phone, charged it and returned it. 10/10. Cocktails are amazing too
We went to Macy Brown's Cocktail Bar in Middlesbrough on Saturday 5th May for my sisters hen party. We had not been drinking when we arrive and are not a group who drink regularly or heavily. My sister had really wanted this bar for her hen do. I had tried to book via email and phone calls and had not gotten a response. I complained about this on Facebook and was messaged privately, where they confirmed our booking of two booths and a prosecco package. When we arrived at nine, we were told there was no bookings for the night. I showed the confirmation I had, and the bar staff went to get the manager. He told us we could not have a booth. I explained the situation, having to raise my voice due to the music, and asked for it to be rectified. He said no, and a bouncer came over and aggressively told us to leave. This really upset my sister, who had just wanted a nice hen do with her family and a couple of friends. We asked again if they could do something for us, and the bouncer and manager started to swear at us and trying to force us to leave. At one point, the bouncer grabbed my aunts arm to physically remove her. We were a group of 9 women, who were not drunk or disorderly, and several were older women. This appeared to be seen as acceptable behaviour by all the staff. I enclose a screenshot of the message confirming the booking, and I do have a photograph of the bouncer who forcefully ejected us, should you wish to take this further. I will not share that on your page so as not to make him public enemy, as I'm a civilised person. That's more than he deserves.
Lovely place, lovely staff, nice little place for a couple of relaxed drinks.
Good atmosphere, lovely cocktails and great deals!
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Middlesbrough, Cleveland, TS1
Middlesbrough, Cleveland, TS1
Middlehaven, Middlesbrough, TS1
The Dickens Inn is proud to be Middlesbrough's premier venue for food, drink and entertainment. Famed for our well-established nights, legendary beer garden and electric atmosphere - we're over 15 years young and still as popular as ever!