Heverlee 0623
Heverlee 0623

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Reviews

3.8/5

Iain Campbell

2 months ago

We only stayed at the hotel due to the roads all around Huntly being impassable due to the weather. The room we stayed in was clean and warm but in need of updating, hence the poorest rating of the 3. The service was however 1st class, mostly due to the incredible manager Amy. She worked her socks off to get all the stranded people a room for the night and advised where people gould get food as the hotels chef was not available. Breakfast was great (whether it was a different chef or all the staff mucked in, who knows or cares as it was excellent)

MegaVonnie10

2 months ago

Due to road closures, we had to find accommodation quickly. Staff were exceptional considering the circumstances. Lots of people stranded & they went above and beyond to help & accommodate everyone. Would highly recommend. Such a warm friendly atmosphere.

Nikita Ivanovs

6 months ago

Not worth the money at all.135£. top price is 50£ per night. Bath curtain is full of mold. Bath rack is almost broken. Only soap is available for your hand, hair, body. Veeery low power in the shower. Woman receptionist was very rude, she's fed up with her job. Breakfast wasn't served that day, and they don't care it was included in the price. Room and bathroom are decent size.(N°21) Not recommend and will deffo not back. I suggest to find hotel somewhere else, than this one.

Shona Baxter

6 months ago

Rooms small and dated. Ensuite tiny. Hot tap difficult to turn on/off. The door was off its bottom track. Management not willing to listen to our concerns. Service was slow at breakfast, very disorganised. Breakfast was however very nice and well cooked.

Laura Nicol

7 months ago

This hotel must be avoided at all costs until some drastic renovations takes place. Our party of 10 (5 rooms) had booked for two nights to attend a wedding locally. One hour before we arrived we were informed that two of the rooms had been flooded and the two couples would be moved to the bunk house, when they went to see it it was absolutely filthy, on top of that they were told to keep the exterior door locked as homeless people sometimes use it. One couple booked into a guest house close by the other travelled back to Aberdeen to travel back for the wedding next morning. The other 3 couples had no option but to stay in the hotel which was like a haunted house, the place was deserted no reception no bar only a really bad smell. Cheerz the cafe bar next door was where we had to collect the keys. When we got to the room it smelt better but there was no water coming through the sink taps and the water in the shower was scalding hot, no temperature control. We came back from a brilliant wedding to find the bed wasn't made up and no fresh towels. We went next door to Cheerz for breakfast which was all freshly made and hot and the staff were really nice, the only good thing about our stay.

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Heverlee 0623
Heverlee 0623