Heverlee 0623
Heverlee 0623

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Facilities

Beer gardenCar parkFamily friendlyFoodOutside areaReal aleSmoking areaWiFi freeLive musicPool tableBig screenCricketFootballRugbyTerrestrial TVCask Marque

Pub reviews

Reviews

Nicoleta Gidea

2 months ago

I always had amazing time by Chase in Thetford, I used to go with my friends in there. My favourite drink was Purple Rain and I loved the Unicorn cake. Definitely recommend it!

Timar Woods

2 months ago

The Chase team truly make a family meal worthwhile. Pub nice and clean, facilities kept clean. Great food, absolutely brilliant. Thank you.

Georgia W11

3 months ago

The food presentation and tast was immaculate and every bite was just lovely When I was exiting and entering I felt Realy welcomed which made me feel good about the place ❤️ the drink I ordered ( ginger apple cheer ) was absolutely to die for The place in general is lovely and I’ll 100% come again and I would Realy recommend coming here

Soulinks

7 months ago

Turned up with family on Sunday at 11:40AM to get settled in before any lunch rush. Went to order our Sunday roasts and were told that we couldn't order roasts until 12:00, but we could order other foods. So we sat back down with some drinks and waited while seeing seeing lots of other groups of people, come in, sit down, and then order their foods. We got in the queue that had now appeared and were finally able to order our roasts at 12:08PM, only to then be told that the food would take around 30 minutes. A member of staff came over around to provide our cutlery, with some serviettes, unwrapped and plonked on the table in a pile for us to dish out ourselves. Our food finally arrived at 12:45PM for the roasts, but the other food was not provided at the same time (the whole purpose of us waiting 15 minutes to provide our complete order). No apologies were provided by staff in any way or complimentary drink provided. The cauliflower and carrots were practically raw for the roasts, and the other dish (a Super Special Chicken New Yorker) came with hardly any bacon covering the chicken, and next to no BBQ sauce. For a meal that is supposed to contain 1,700kcal, it was looking very anaemic. Further, the coleslaw was missing from the dish, and I had to ask for it to be provided, as intended. Over all, not impressed by the service or the food at all. It's clear that this place is unable to cope with lunchtime demands and should look to scale down their menu significantly. UPDATE: Was asked to contact the restaurant via email in a response, and did so, detailing the experience and asking how they plan on not just making this visit up, but also overall improving their services to ensure it doesn't happen again. So far, 3 weeks on, I still have had no response. Why ask for someone to get in touch to resolve something, if you're not even committed to doing so?? As their 'concern' is just a front, and not genuine, the review has now dropped from 2 stars, down to 1 star. I would give it a 0 if possible at this point. Waste of time!

Mo Mo

11 months ago

Lovely staff, extremely reasonably priced food. Everyone can eat here and we saw families, pensioners, couples and groups get together. Large choice of drinks and huge menu. Our food was basic but was well cooked and large portions which we didn't finish A lot of fried, pre cooked items as you'd expect at a large pub chain. My mash was a bit hard from being under the pass / heated for too long but the rest was good. Staff accommodated our menu change request after some persistence. Easy parking with large car park and situated next to town and the large green areas alongside. Lovely for a leisurely Sunday.

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Heverlee 0623
Heverlee 0623