Heverlee 0623
Heverlee 0623

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Disabled facilitiesFamily friendlyFoodReal aleWiFi freeCask Marque
Pub reviews

Reviews

Inosh De Silva

3 months ago

I am writing to express my profound disappointment with the behavior of the manager (bold guy in the video) at Wetherspoons. We have been loyal customers for many years and visited on two occasions on Saturday, December 16, 2023. During our second visit, we moved a table with the express permission of security staff to accommodate our group of seven. However, the manager's response to moving a table was nothing short of appalling. The manager approached us in a rude and aggressive manner, shouting and treating the security staff with utter disrespect. This behavior was deeply shocking and completely unacceptable. It not only marred our evening but also created an uncomfortable and intimidating atmosphere for everyone involved. The manager's demeaning attitude towards employees, including potential racial undertones, was particularly disturbing. We were particularly disturbed and saddened for the security personnel who were subjected to this unwarranted abuse. They were simply doing their job and trying to ensure a pleasant experience for all of us. Yet, they were met with hostility and disrespect from someone who is supposed to be their superior. It is unacceptable that they should be treated in this manner, and we hope that they will not be discouraged from continuing to do their best to serve the Wetherspoons community. I believe that such behavior is completely incompatible with the expectations of a manager, especially at a well-respected establishment like Wetherspoons. It is essential that the company takes appropriate action to address this issue. Whether it be through proper training or a reconsideration of the manager's role, it is crucial to ensure that such unprofessional and offensive behavior is not tolerated. We cannot, in good conscience, continue to patronize an establishment where managers abuse their power and mistreat their employees. Such behavior is antithetical to our values and principles, and we will not support businesses that condone it. We urge Wetherspoons to take heed of our concerns and address this matter urgently.

Adrian Uwalaka

5 months ago

It's like stepping into 'yesteryears'. Wonderful, low lit, encompassing atmosphere. Good food at affordable prices. Ordering on the app a bit tricky but got food, dessert etc in the end. I shall return!đŸ˜‹

Darius Saul

6 months ago

This central bar became my favourite place for convenience and prices and quality of food, we usually go for a meal deal which provides the best value, food taste ok and it comes in generous portions, also they have a wide selection of drinks, my favourite is laffe beer, which is the most expensive but tastes great. Staff always kind, every time always someone’s asks me about the food and if I enjoyed, service is quite fast as well, it also feels secure and friendly.

Yuvi Gadham

8 months ago

Residing in the West 12 Shopping Centre, The Central Bar - JD Wetherspoon is a charming establishment, a veritable social hub amidst the bustling retail environment. Known for its affordable fare and convivial atmosphere, this pub offers a much-appreciated respite from the retail hustle and bustle. From the characteristic variety of ales to the comforting British classics on the menu, the offerings are quintessentially Wetherspoon, yet the unique charm of The Central Bar emanates from its vibrant locale. The camaraderie shared among patrons over hearty meals and drinks, against the backdrop of Shepherd’s Bush’s lively urban theatre, creates an inviting and authentic British pub experience. The Central Bar strikes a fine balance between the traditional charm of a British public house and the convenience of a city centre location. It is a haven for those seeking both a rewarding shopping expedition and a taste of Britain’s rich pub culture. In short, The Central Bar is a delightful rendezvous point in the heart of Shepherd’s Bush.

Simone Spaccarotella

8 months ago

Food is Whetherspoon standard, so nothing to say about it. The management is substandard and rude. We sat at the tables at the entrance with my family. At some point one of the waitress decides that these tables weren't ok and we had to move because according to her we were occupying the entrance where they placed the table to begin with. Needless to say that we already ordered food and in the meantime it was getting cold. The table were moved a nudge closer to the entrance, with no gain I'm what the purpose of the move was. They crammed us against another table tha I'm the menatime got angry at us and not to the waiter that was moving the table. We finally changed location because another table became free. To add insult to injury, they moved the tables back where they were, other customers sat there and nothing was said to them. This place is not family friendly with this management, they just prefer to cater for the drunks of the area that get angry at you for no reason. I've been coming to this place for years, nothing like this never happened before. Won't come here anymore, will just check in future only if this management changes.

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Heverlee 0623
Heverlee 0623