I was highly disappointed with my stay at broadstreet townhouse. I had booked the superior room, and especially specified the booking for the roll top bath. The only reason I had booked this hotel was for the bathtub in the room, and when we arrived we were told it was not available due to a broken toilet. We were not told prior at all and had absolutely no warning, and therefore not given the opportunity for cancellation which is not acceptable. If we had been told as we should have, we would have booked somewhere else that met our requirements. Additionally, we requested a breakfast hamper over email which was confirmed, and reminded the receptionist upon checking in. She said she would remind the chef and it would be delivered. It was not and the hamper was never given to us. Further, we were placed on the lowest floor and I had booked room 8 with the bathtub for its top floor location and away from the street. Therefore we slept poorly hearing cars pass all night and beeping horns in the morning. When checking in we were also told it was an upgrade, which is not true. It is simply the same superior room though without a bath or top floor location, therefore if anything a downgrade. I had emailed this complaint three times to reception and never received a reply.
Absolutely loved my stay here - the room was so cosy and warm and it was a nice touch to have Netflix, complimentary Prosecco, and a quite large bathroom with a heated towel rack. Breakfast was a delight - recommend the avocado toast with bacon, and all the staff were very friendly and welcoming. It’s perfectly located in the middle of Bath’s town centre with excellent shops and restaurants nearby. I’ll be back on my next trip to Bath!
We had an amazing stay here! Would 10/10 stay here again and recommend! The rooms were so comfortable, the staff were so friendly (especially Poppy and her bubbly personality who showed us to our room), the location is fantastic and central to everything and the value for money was great.
Room was so lovely, very warm but we were provided with fans and air con! It's a 5 min walk to the roman baths so honestly couldn't find anywhere with a better location!! Such good value for money! Breakfast was amazing as well! 10/10 would stay there again and recommend!
My husband and I had a fantastic time staying at this charming hotel. The service was fantastic, the staff was super helpful in allowing us to leave our bag prior to check in and again when our train left later in the evening so we could enjoy the beautiful city of bath. Breakfast was absolutely amazing and Matt makes an amazing iced coffee and even remembered our preferences the next day. It’s the small details that really made the accommodation special. We took off one star for the room, but not at fault to hotel staff, it was just on the very top floor and it was extremely hot in our room even with a fan. The window and fan had to be on the entire time and we couldn’t spend much time in the room just due to the heat. But everything in the room was very clean and high quality. The bed was also comfortable. We definitely want to come back, but maybe just not when the weather is going to be extremely hot.
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Bath, Avon, BA1
The Pig is The Pig is The Pig, it's a one off. Everyone in Bath old enough to drink knows the Pig and they have probably passed many happy summer evenings drinking with friends in our beer garden.
Bath, Avon, BA1
The Saracens Head in Bath is a charming traditional pub at the heart of the Roman town of Bath. Our menu is in the best tradition of British pub food. Best enjoyed with a drink, friends and a warm welcome at the Saracens Head.
Bath, Avon, BA1
Our great Bar, Cafe and Diner is situated literally on the doorstep of the attractions in historical Bath