Duty Manager
We are looking for a Duty Manager to oversee facilities, security and customer service. Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals.
RESPONSIBILITIES
- Keep track of monthly, quarterly and yearly goals
- Work with management to assess and improve processes and policies
- Train new hires
- Address employee complaints or performance issues as needed
- Check in with employees regularly to determine satisfaction
- Address customer issues and complaints
- Schedule regular maintenance and cleaning of facilities
- Meet regularly with upper management to stay informed on company issues
- Oversee security of the facility
REQUIREMENTS
- Work experience as a Duty Manager or similar management role
- Previous experience in the industry preferred
- Customer service experience
- Knowledge of cash management
- Team management skills
- Strong organisational skills
- Experience with facilities maintenance and/or security
- Strong problem-solving skills
- Availability to work in shifts including weekends
If this sound like you, apply with your CV and cover letter to [email protected].
