Very disappointed. We entered at about 11:30. There were plenty of empty tables but they were all dirty and had not been cleaned. There were staff standing around chatting to each other . They hardly moved when asked to clear a table. In the end we cleared a table our selves. They gave us cleaning materials to do the job!! Whoever manages the establishment clearly has no control over staff. We were relatively happy with the food but it could have been hotter.
Visited on a Sunday morning. All tables available, and there were quite a few, were still covered with previous customers plates etc. I cleared a table and asked at the bar, where there were 4 assistants chatting, as nobody waiting to be served, for something to wipe table and was given disinfectant and a cloth. No help offered or apology. Poor management and not something I expected from paid employees. We ordered breakfasts, and although brilliant for the price, it was luke warm. Sadly I felt that to mention it would be a waste of time as nobody seemed they would be particularly interested or bothered. The service was bad and the pub messy.
'Nice Spoons' a review says, & I'd agree . First local pub I tried wasn't serving food ( "stopped at 3") so next choice was here: Toilets clean, pub cool & spacious, offered chance to try an IPA, chose steak & Mediterranean salad & not disappointed. Beer pleasant & ( ok I was hungry!) Steak very succulent,cooked as I requested & salad tasty. So I'm a happy customer & happy to visit again . Thanks :)
Good food at a reasonable price. Did not give 5 stars as the the ketchup bottles and mayonnaise plastic bottles had not been cleaned on the outside and were not nice. If you want well cooked food at a reasonable price then it's very good, great menu choice also has vegetarian and vegan options. Coffee and tea as with all witherspoons are unlimited. The miners breakfast was very nice with the eggs poached perfectly.
Nice Spoons this one. Right in the centre of Chepstow. Only Minus was no parking at all. Was clean and tidy. And the place seemed friendly. Bar staff were quick and helpful. Drinks as usual were amazing value with loads of selection. Didn’t try the food but there seemed to be plenty of selection. All in all I would say if your on budget for a quick pint and some food, this is the place to head for.
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St. Mary's, Chepstow, NP16