Visited The Barge Inn this lunchtime. We used to go there quite frequently and it was excellent. However, today's visit was an example of how food and service can deteriorate dramatically. When looking at the menu, we asked a couple sitting nearby what they had and what they thought of it. The guy said his Malaysian Chicken was not good and best to avoid. His partner had Scampi & Chips and just said it looked good before eating it. So we decided on Haddock & Chips without Mushy Peas and ordered accordingly. When it was served, both plates had Mushy Peas on them. So much for basic customer attention. We pointed this out to the person serving us and who had also taken our order asking for some plates to move the horrible looking Mushy Peas onto. They weren't so much Mushy, just peas in a green goo. The Haddock was in a tomb of burned beer batter which was hard to penetrate. The Chips were also burned on the outside but not cooked on the inside and were as hard as the potato must have been when it was dug up from the ground. The homemade tartar sauce was lethal and should have had a warning printed on the dish. I doubt anyone who has a palate could have eaten this terrible food. We didn't and told the waitress so. Her response was "do you want something else or just call it a day?" No apology, no customer empathy, just a rude response. Needless to say we got up to leave. As we walked to the door, this waitress called out from behind the bar "If you thought it was so horrible, you won't bother to come back again". My Wife replied that we wouldn't be coming back and I just told the waitress there was no need to be sarcastic. This waitress, or whatever position she holds, needs to go on a customer care course and whoever is in the kitchen needs to be replaced. Haddock & Chips shouldn't be difficult to cook properly. One to avoid until they get their act together.
Booked last minute for lunch. 100% dog friendly Food really good, good portion sizes. Value for money Staff welcoming and friendly 2nd visit amazing food.
Good food, really nice service all round comfy and friendly will definitely come back plus is also dog friendly.
Fantastic food. Staff. Manager Zoe went above and beyond and organised a cake and candles for my friend attending. Lovely staff sang happy birthday to her as well. Absolutely amazing food. Worth every penny
Good honest pub grub, there's something on the menu that everyone would like. There's meat free options as well so everyone can go. The only thing that is a bit of a pain is parking, there is a large carpark but you'll have to be patient as the area is a popular attraction. The server's seem to all be happy and have a good knowledge of the menu and are always on hand if you need anything. The food was well cooked and the portion size was fair. We were a party of five and we all left well fed and watered for £222! Outside there is disabled parking and wheelchair access as well as outside seating and an outside bar. This is a dog friendly pub and there is always water for your dog outside. It is advisable to book a table here as it's so popular. Overall I'll definitely be back.
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Opening Times
| Mon | 10:00 – 23:00 |
| Tue | 10:00 – 23:00 |
| Wed | 10:00 – 23:00 |
| Thur | 10:00 – 23:00 |
| Fri | 10:00 – 23:30 |
| Sat | 10:00 – 23:30 |
| Sun | 11:00 – 22:30 |
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Battlesbridge, Wickford, SS11