Absolutely LOVE everyone here all of the staff are just amazing and so loved by everyone. Always so on top of everything !! Defo the best be at one. Special mention to Lewis who’s a wonderful asset
Love be at one but on this particular night my friends and I had a very unprofessional bar tender. He was disrespectful, acted like he didn't want to be there and challenged the happy hour of the business. We used the appi hour app and the person only gave us one drink so we complained and after than point he was very rude. "Fat shamed" my friend because we had complained. I feel the bar tender hates his job and needs to move on.
Inside the bar: Music is okay, but the staff kept banging a metallic part of the counter making the noise unbearable. Having said that, the staff was polite, friendly and promoting a party vibe. The toilets could do with a bit more toilet roll. The crowd was quite lively, people in their late teens/early 20s. Most were drunk, but not to the point of being dangerous or too annoying. They don't offer ciders, which I found a bit weird. Outside the bar/smoking area: If you're a woman, don't smoke outside the venue alone. I got kicked by someone who had tried to enter the bar multiple times prior to kicking me and he got rejected. I told security, and pointed towards the guy (he was trying to enter the bar next door by that point). Security didn't say or do much. But, also not sure what they could have done differently. Then, another guy grabbed me by the shoulders. I shouted at him and he tried to start something, but then, walked away. My experience was definitely spoiled by these two men. I understand that possibly this is not a fault of the venue, but I also think they should have an actual smoking area, rather having people smoke on the street. E.g. use some sort of divider and have a security member there, as the crowd trying to get inside or walking on that street was dangerous and severely intoxicated. Edit: Thank you for the lovely and professional response. That is truly appreciated and I'm changing my rating from 3 stars to 4, because of how you handled my comment.
It used to be a fun place. Great music but full of wound up drunks looking for a fight. They should be tighter on who they let jn. Security was slack tonight and someone got attacked.
I’d give it zero if I could. DISGUSTING venue that made me drink ANTS. I went there on a night out with a few friends. Ordered a drink and noticed something on my ice, I assumed it was fruit remains. I carried on drinking and noticed a few things in my drink, pulled out my straw to poke it and there were DEAD ANTS all stuck to my straw, and multiple dead ants in my drink. I’ve gone to the bar to complain about this and say I wanted a whole refund for all of our drinks that we’d just ordered (our drinks were untouched at this point) and said I wanted to leave the bar in general as I felt sick and was disgusted. They refused to refund the drinks, and I had to sit uncomfortably in a venue that had just made me drink ANTS because we’d spent all our money in there. They didn’t even try to see what the problem was or how these ants had ended up dead in my drink. I then emailed head office, MONTHS later and no one has got back to me. To top it off I commented on their socials, guess what, ALL MY COMMENTS WERE DELETED. This establishment and company couldn’t get any worse. I’ve spoken to people and as soon as they heard which be at one they were they all had their own story on how disgusting that place is. Hope it gets shut down and I will continue posting these reviews until someone gets back to me. As I said on social media you can delete my comments on Instagram but you CANNOT delete Google reviews, so Goodluck.
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London SW11
4.5/5
Our newest shop is in Northcote Road, a five minute walk from Clapham Junction Rail Station. Northcote Road is buzzing with independent stores and has a lively eating and drinking scene. We love it!
London SW11
4.1/5
At The Northcote we have it all, from quizzes to beer and wine tastings, comfort food to daily specials, wine by the glass to ale and cider festivals..
London SW11
4.1/5
