Licensee Q&A’s

How easy is it to join?

Very. Simply sign up now online and you’re away.

How much does it cost?

It’s just £100 + VAT a year.

What do I get for my £100 + VAT?

To find out why it's the bargain of the century, and to sign up once you agree, just click here.

How do I send emails to my customers?

Once your locals have "joined" you online you will be able to email them simply by logging into your account - easy!

What if I don’t want someone to register as a customer?

Just like in your outlet, if there’s someone you’d rather not have associated with your establishment you can choose to bar them online if they register.

Do I have to accept parcels?

No. If you don’t want to accept parcels then just tick the opt out box in your account.

What else do I need?

Not an awful lot. Just a computer that’s online (preferably broadband) is enough to get you started.

Parcel Q&A’s

How much storage space do I need?

You can set your own limit for how many parcels you are willing to hold at any one time, so you can sign up even if you’ve only got room for one.

How many parcels do you think I’ll get?

We really don’t know. But what we do know is that if you don’t try it you’ll never know. It may be obvious, but the more you market it yourself the more often people will make use of the service.

What happens if a parcel gets lost, damaged or stolen?

All we ask you to do is use reasonable care in keeping any parcels safe before they’re picked up. If you do this then you don’t need to worry about anything else. In the unlikely event that it is your fault where something gets lost, damaged or stolen then we do reserve the right to claim compensation from you up to £300 per parcel as we insure the customer ourselves.

I’ve got a dodgy back. How big will each parcel be?

Fear not. Nothing will be larger or heavier than aircraft hand luggage.

Do I need extra insurance?

Perhaps. You will need to tell your insurers that you are going to be offering additional services but in most cases this shouldn’t mean an increase in your premiums.

Questions your customers might ask

How much does it cost me?

Not a bean. It’s FREE for customers to register with UseYourLocal.

So what do I get?

You can register to receive news and offers from some or all of your favourite locals. You’ll also be able to see who else has joined and you’ll be able to send parcels to people at other registered outlets. Similarly, you can ask people to send parcels to you via your local.

Questions answered